FAQs

Q: What is a Pre-Sale?

A: A Pre-Sale is a purchase made before the product is made available for general sale. We utilise the process of a pre-sale to ensure that our customers can order the items/sizes they want. During a pre-sale, we have the option to add additional stock to our production numbers based on customer orders. This is not possible with standard collection drops with set production numbers.

Q: When will I receive my Pre-Sale order?

A: Pre-Sale orders will be dispatched 2-3 weeks after the close of the pre-sale period.